Strategic Plan and Progress

 Muskingum County Board of Developmental Disabilities Strategic
Plan for 2015 – 2019
2017 4th Quarter Update
Mission Statement
Working in partnership with individuals with developmental disabilities and their families providing opportunities utilizing public and private supports to live, learn, work, and play in the community.

Vision Statement
Promote and foster outcomes for people to choose a good life.
Goal 1 - The County Board will promote Self Advocacy for individuals served.
      The People First held its annual picnic at Shelly & Sands Park. 82 people attended including individuals from various counties.
      The annual Christmas Party was held at the Zanesville Legion.
      The Muskingum County People First Council as well as advocacy in general continues to develop and expand to more and more people. This movement is astonishing! These folks are learning and encouraging others to take ownership in their support teams and in their everyday lives.
      Council members campaigned for officers in January which led to the February elections.
      An advocacy representative sits on the Program Support Team which meets with the Superintendent monthly.
      Two advocacy representatives sit on the Human Rights Committee. 
      Two staff members and an advocacy representative graduated from the Good Life Academy in January. They assisted with the Advocacy Academy curriculum and now facilitate trainings around employment to providers.
      Two advocacy representatives participated in the “Side by Side” Advocacy Day at the Statehouse in which they had the opportunity to meet with Senator Troy Balderson and State Representative Brian Hill.
      An advocacy representative met with the Muskingum County Commissioners as well as the Mayor of Zanesville to discuss the importance of advocacy and update them on People First. On that same day they were interviewed by WHIZ-TV and were highlighted on the nightly news.
      Advocacy representatives continue to meet with members from other counties to network and share advocacy efforts.
      During Advocacy Week representatives raised awareness by walking at the Colony Square Mall.
      The advocacy representatives held three service projects so far in 2017. They showed their support to the Zanesville Fire Department by making them lunch. They facilitated kid’s games at Sam’s Club for a Safety Day. They gave out free water, bracelets, and painted kid’s faces. They also raised money for the Children’s Miracle Network on the same day. They then participated in the Roseville Family Fun Day. They once again facilitated kid’s games, crafts, painted faces, and gave away free gifts. In late 2017 they went to the Center for Seniors and painted rocks. They collected items for the troops overseas as well as the hurricane victims in Texas and Florida. They donated money to a scholarship fund. They held a bazaar and money collected was given to The Homeless Hands of Zanesville. They collected items to donate to a local pantry however a family was in desperate need so all of the items were donated to them.
      An advocacy representative participated in the Southeast Regional Gathering in Cambridge. 3 more individuals attended a 3-day conference (Gathering at the Grove) at Deer Creek State Lodge.
      Several advocacy representatives attended the retreat at Burr Oak State Park in Morgan County.
      An Open House was held for the new HUB and several advocacy representatives helped with giving tours.
      The 1st annual People First Golf Outing took place on April 22nd at Eagles Sticks Golf Club and they were able to raise over $6000 which is used for future advocacy efforts.
      Good Life Training is now incorporated as part of new staff orientation as well as annual training and advocacy members assist with facilitating the training.

Goal # 2 - The County Board will ensure that individuals receive services in the most integrated setting appropriate for their needs.
      Transition and youth services continue to grow with outreach to schools. A Transition Committee was identified in late 2017 and began to meet. We reached out to most local school districts throughout the year as well.
      We met with the Perry County Board of DD in late 2017 to learn about the ALA Leadership curriculum and process. We hope to make a proposal to offer this in at least one site in Muskingum County in 2018. 
      We participated in a Lean event to look at gaps in our behavior support process and forms. As we closed out the year, Service and Support Administration (SSA) staff have been trained on the process. 
      The Employment Navigation Team, Service Coordinators, and the FAN’s Network met with staff, students, and families of transitional youth at the Mid-East Career and Technology Center to provide education on County Board resources available for work, home, and recreation.
      We are effectively using social media, newsletters, radio, television, newspaper, as well as other resources to share real stories of people getting connected to their community and the positive impact it has not only on that person but also the people and organizations they are connected with. All of our messages carry the same theme of the positive impacts that people with disabilities have on others when they are given the opportunity to be part of their community. 
      We are creating new and exciting ways to continue to strive towards being a Person Centered Organization and having a positive culture for everyone which includes the people we support, their families, providers, and our staff. We expect them to build intentional, meaningful relationships with people. This will help us focus on what is important to people and discover more opportunities for community connections. Training is provided to all new staff and annually for all staff members.
      The County Board has created a new transitional curriculum for children to help us better plan for their future and ensure they have a plan for integration in their adulthood. All of our staff are going to go through the training on August 21st. 
      There are many Person Centered Coaches in the organization which are helping mentor others and encourage positive thinking that leads people to integration and other opportunities that before was unthinkable. 
      Service Coordinators are meeting in small groups to review Individual Support Plans (ISP’s), helping one another learn and ensure that plans are Person Centered, and support each other with advice & suggestions to help people live fulfilling lives.
      The Employment Navigation and Community Connection Teams have expanded and are able to assist with supports such as transportation, attending meetings, providing information related to integration opportunities, and completing paperwork in a timely fashion to keep the process moving.
      Individuals and families have more choices than ever before. The amount of providers is at its all- time high. With the help of the Service Coordinators and team members people can find integration opportunities.
      A Provider Fair was held in May with over twenty providers displaying their services, most of which emphasized the importance of integration, for individuals and families members to see and meet with to review services. 

Goal # 3 - The County Board will reduce the number of individuals in Muskingum County on the waiting list for services.
      In 2018, we have projected enrolling 20 people on a Level One Waiver who are currently on a path for employment and will need supports. We have identified 15 Level One Waivers for youth graduating and needing support to follow their path for employment and/or community engagement.
      The Waiting List is continuously updated. The County Board reaches out to all families and individuals at least two times per year to determine if there are any immediate needs. We use a “How Can I Help You Today?” funds, Family Assistance and community resources to address the identified needs.
      In 2016 we had approximately 126 people on HCBS waivers. At the end of 2017 we have 186 people on waivers.
      As of June 30th, 2017 the Community Services Team has successfully enrolled all twenty State-funded waivers. These waivers were designed to help reduce our waiting list. 
      With the enrollment of the twenty waivers an additional nine people were able to be enrolled in a Level One Waiver. Some of the people receiving the State-funded Waivers opened up the Level One Waiver opportunities. 
      During the second quarter a group considered the proposals for Waiting List redesign. The proposals include three categories. The first is Immediate Needs category and we will immediately work to determine the need and address it. People will not go on a list or wait for a waiver service. These will be urgent needs resulting from loss of home, caregiver or service provider. The next category is the Current Needs List. People who have a need that needs to be addressed within the next twelve months will be put on this list. Finally, we will have a Planning List for people who have longer term/future needs that may require a waiver at a later date. 
      We sorted our current waiting list based on these categories. We have fifteen people in the Immediate Needs category, one person on the Current Needs List, and over three hundred people on the Planning List. 
      We continue to reach out regularly to people to understand their needs and how they change. If someone on the Planning List has a change in circumstances, they can move to one of the other lists at the Service Coordinator’s request. 
      The County Board continues to support individuals to use waiver opportunities and individual budgets. 
      Every person on the waiting list is contacted annually and ongoing as needed to assess what services they are waiting on and what their current need is “today”. We want to help people with unmet needs that do not require a waiver. 
      The Family Assistance Program, one time funds and/or a community referral for services may be utilized. 
      The TDD Waiver transition is now complete and these folks who have transitioned to other waivers in which they were previously on the waiting list are being removed. 
      A few Home Care Waivers have transitioned to IO Waivers for various reasons. 
      We are working hard to better educate individuals, families, providers, and guardians to change their understanding of the waiting list from “what I/we think may be needed in the future to what I need today.”

Goal # 4 -The County Board will increase the number of individuals engaged in jobs.
      Employment remained a very high priority in 2017.
      Sixty individuals receiving County Board support are currently employed. 
      There are currently twenty-four open cases with Opportunities with Ohioans with Disabilities (OOD) and nineteen of those are using Employment First slots.
      Seventeen individuals are currently in Job Development status, three are experiencing Community Based Assessments, one person in Work Adjustment/Travel Training, one person in Career Exploration and two are in Intake status. 
      The Employment Navigation staff continue to meet with providers and vendors to secure “summer youth” activities to support school transition.
      The Employment Navigation Team is collaborating with Ohio Means Jobs, Opportunities for Ohioans with Disabilities and Allwell to share services and educate the community on the benefits of a diversified workplace. 
      We worked in collaboration with the Muskingum Valley Education Service Center (MVESC) to hold a Day of Success followed by a Provider Fair in May. The panel consisted of four individuals, all of which are currently employed, and their employers. Each individual and their employer talked about the benefits of being employed as well as employing someone with a disability.
      The County Board has created a new transitional curriculum as stated above. This will help us stay focused on a path to employment for children in the transitional ages. 
      Employment Navigation Team is continuing to work with Adult Day Service providers to build support teams around people looking for jobs, and providing classes in regards to employment. They also continue to create partnerships in the community and meet with at least two new businesses each month.
      The HUB opened up in April which allows providers to use for training and other employment services purposes.
      Two individuals with developmental disabilities remain employed with the County Board.

Goal # 5 - The County Board will take measures to recruit sufficient providers of services to meet the needs of individuals receiving services in Muskingum County.
      The County Board is continuing to assist more and more agency and independent providers with getting established and providing quality, integrated supports to people. 
      REM Ohio and The Gathering Place have begun providing Adult Day Services in the County in 2017 along with a handful of Independent Providers providing Homemaker/Personal Care, Transportation, and Nursing Services. 
      South East Area Transit (SEAT) is now contracting with Morgan County Transit and providing transportation using their certification. They are also now billing local dollars on their own. 
      We purchased a service from Mideast Ohio Regional County (MEORC) called the ImagiNetwork which is designed to support new and existing providers. With the assistance from MEORC we are now providing trainings and various meetings each month that are designed to help providers learn best practices and keeping them up to speed with new rules and trends that are occurring throughout the developmental disability service system. 
      We continue to provide space for providers to come into our offices and view webinars that are being offered by the Ohio Department of Developmental Disabilities, Ohio Association of County Boards, and other agencies as they are available. 
      As the role of the County Board has moved more towards a support role for providers we have expanded the use of the Annex Building on Newark Road. Now called the HUB, space at the Annex has been made available to private providers to assist them in offering services in the community. 

Goal # 6 - The Strategic Plan and its progress report shall be made readily available to individuals and families who receive services, employees of the county board, citizens of the county and other interested persons
      The Strategic Plan as well as the status of our progress is updated quarterly and readily available for individuals, families, and anyone else who may want to view it on our website. It is also shared quarterly on social media. Service Coordinators encourage individuals and families to view the plan and give feedback. The report is also sent to Board members and all employees of the County Board each quarter when it is updated.
Goal # 7 - The County Board shall have a mechanism for accepting public feedback regarding the strategic plan and strategic plan progress reports.
      The 2017 Community Survey has been sent out and is readily available for community members to complete. The survey was sent to a large sample of community members by email, postcards, and through the Chamber of Commerce. It is also on our website for anyone to go on and complete. We have also incorporated surveys that are attached to staff’s emails which allows people to click on the link and take a short survey about our services and our progress toward our Strategic Plan. We have created a link on our website that allows virtually anyone who visits the site to complete a survey and tell us about their opinion of how we are doing and their overall satisfaction.
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